At BRICK, we cherish the personal connections that commerce has traditionally fostered between a business and its customers. In an era where online transactions can feel distant and automated, we go the extra mile to ensure that your experience with us is as personal and genuine as a handshake. We're not just about sales; we're about relationships. So don't be surprised if we reach out to check on the arrival of your order, the quality of your gear, or just to catch up on news about Aunt Martha. It’s our way of showing that behind every order, email, and product is a dedicated team that truly cares.
When you call BRICK, expect nothing less than best-in-class service. You won't encounter endless phone menus or robotic responses – a real person, empowered to assist you, will answer your call. This direct-dial approach ensures that help is always just a phone call away, making every interaction with us feel like a red-carpet experience. We’re committed to making sure that every time you reach out, you hang up feeling like a VIP – because to us, that’s exactly what you are.
Cheers
John Brick - BRICK - Black Rifle Country Klub